Warranty and Terms & Conditions

We back our products and understand that our Calitec product is an investment that should last. That's why all of our products are guaranteed with lengthy warranties.

All Calitec systems and cylinders must be installed by qualified installers in accordance with all relevant building codes and New Zealand standards. 


Please review our Warranty and Terms & Conditions, including the Consumer Guarantees Act and our privacy policy.

Hot Water System:

  • 20 year hot water cylinder

  • 5 year outdoor unit

  • 1 year electric heater

Dairy Hot Water:

  • 15 year inner tank cylinder

  • 5 year heat pump compressor

  • 1 year electric heater

Heat Pumps & Air Conditioning:

  • 5 year supply and installation


for a free quote

Call us: 0800 125 225

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Head Office:

Calitec Hot Water Systems Limited

PO Box 930, 0140 Whangarei, New Zealand

Email: info@calitec.nz  |  Phone: 0800 125 225

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Direct Credit (internet banking, phone banking). Contact for more information.

Terms & Conditions

Calitec Warranty

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